Looking to conveniently report issues such as potholes, broken traffic signals, or graffiti while you're on the move? Look no further than the Houston 311 app! This user-friendly application simplifies the process of reporting these concerns like never before. Leveraging GPS technology, the app effortlessly identifies your precise location and even provides an option to attach a photo to your service request. Once submitted, reports are seamlessly transmitted to the City's robust 311 system and promptly assigned to the appropriate city departments for swift resolution.
Overview
Houston 311 is a Freeware software in the category System Utilities developed by City of Houston.
The latest version of Houston 311 is 5.11.0, released on 11/14/2023. It was initially added to our database on 11/14/2023.
Houston 311 runs on the following operating systems: iOS.
Users of Houston 311 gave it a rating of 4 out of 5 stars.
Pros
- Easy way to report non-emergency issues to the City of Houston.
- Provides a streamlined process for residents to make service requests for things like potholes, streetlight outages, and trash pickup.
- User-friendly interface that allows users to easily submit photo evidence and track the status of their requests.
- Helps improve the overall quality of life in Houston by enabling residents to communicate concerns directly to the city government.
Cons
- May have limited availability for some specific issues or requests.
- Some users may encounter bugs or glitches when using the application.
- The response time for resolving reported issues can vary depending on the volume of requests and available resources.
FAQ
What is Houston 311?
Houston 311 is the City of Houston's non-emergency service request portal that residents can use to report various issues or request services.
What types of issues can be reported through Houston 311?
Residents can report issues such as potholes, graffiti, abandoned vehicles, street light outages, and illegal dumping through Houston 311.
How can I access Houston 311?
Houston 311 can be accessed through the City of Houston's website, mobile app, or by calling 3-1-1 within the Houston city limits.
Is there a cost to use Houston 311?
No, using Houston 311 is a free service provided by the City of Houston for residents to report non-emergency issues.
How long does it typically take for issues to be resolved after reporting them through Houston 311?
The time it takes to resolve an issue reported through Houston 311 can vary depending on the nature of the problem and the volume of requests. However, the city aims to address service requests in a timely manner.
Can I track the status of my service request submitted through Houston 311?
Yes, residents can track the status of their service requests submitted through Houston 311 either online or by calling 3-1-1.
Can I make anonymous reports through Houston 311?
Yes, residents have the option to make anonymous reports through Houston 311 if they prefer not to provide their personal information.
Is my personal information kept confidential when I submit a service request through Houston 311?
Yes, the City of Houston takes user privacy seriously and ensures that personal information submitted through Houston 311 is kept confidential.
Are there any limitations on what can be reported through Houston 311?
While most non-emergency issues can be reported through Houston 311, there are certain limitations such as emergency situations that require immediate attention should be reported by calling 9-1-1.
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